Whether you are starting a new business, or have just received a promotion at work to that of a manager or supervisor, you may be wondering if you are up to the task of managing people.
After all, the skills associated with managing people are different from the skills associated with managing yourself, as you may have members of staff on your new team that have additional requirements, or need accommodations made for them to do their job.
So, how do you cope with all of these new responsibilities? The answer, as surprising as it sounds, is usually to accept that there are some shortcomings in your own skillset and to seek out a training course.
Are courses really worth it though? Usually, yes! If you still aren’t convinced, here are some reasons to invest in a leadership training course.
1. Teaches Communication
Many people assume that they have top-notch communication skills. However, you may be surprised at how vague you come across in real-life. This can create confusion in the workplace, which can lead to tasks not being completed and errors being made.
One of the main things that a Spalding University Online course can teach you is how to be more effective with your communication, which will help your team to better understand your instructions and will help to get work done.
2. Conflict Resolution
Conflict resolution is another area that most people think they have expertise in until they are faced with it. When you become a manager, it is highly likely that you will have a couple of staff members who fall out. As manager or supervisor, you will need to know how to calm the situation down, so both of them can continue to work together, even if they aren’t going to be the best of friends! This is another skill that a leadership course can teach you, usually by setting up hypothetical scenarios for you to work through and find an amicable conclusion to.
3. Encouraging Your Team
This doesn’t mean you have to stand there with a set of pom-poms cheering your team on, but it is a skill that can promote better results. Learning how to encourage your team to do their best will help them to feel appreciated and will also likely encourage better work outcomes.
4. Staff Retention
The last thing you want as a new manager is for team members to begin quitting. In recent studies, it has been found that in over 70% of cases of staff members quitting, it wasn’t the job that they had an issue with – it was their boss!
So, by learning how to retain staff via better communication, being more open to feedback, and being more flexible when you can, you will become a better manager. A leadership course will aim to teach you how to do all of these things effectively.
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5. Improves the Workplace Environment
How can undertaking a leadership course improve the environment at work? By helping you to identify skill sets in staff, set goals more clearly and resolve conflicts more effectively, you will be creating a better workplace environment for everyone.